Terms & Conditions

A legal disclaimer

TERMS & CONDITIONS

Essence

Effective Date: June 12, 2026

Welcome to Essence. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms & Conditions.

Please read them carefully.

1. ACCEPTANCE OF TERMS

By accessing this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian to use this website.

If you do not agree with these Terms & Conditions, please do not use our website or services.

2. PRODUCTS & SERVICES

Essence offers fragrances, fragrance-related products, accessories, gifts, personalized items, and other lifestyle products.

We reserve the right to:

Modify products or services at any time
Discontinue products without notice
Limit quantities available for purchase
Refuse service where permitted by law

Product images are provided for illustrative purposes. Actual products may vary slightly in appearance.

3. PRICING

All prices are displayed in Canadian Dollars (CAD) unless otherwise specified.

Prices are subject to change without notice.

Essence reserves the right to correct pricing errors, inaccuracies, or omissions at any time.

4. ORDERS

All orders are subject to acceptance and availability.

We reserve the right to:

Cancel suspicious or fraudulent orders
Refuse orders that violate applicable laws
Limit quantities purchased by an individual customer

If an order is cancelled after payment has been received, a refund will be issued according to our policies.

5. PAYMENT

Payments must be successfully authorized before products are shipped.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. SHIPPING

Shipping times are estimates and are not guaranteed.

Essence is not responsible for delays caused by:

Shipping carriers
Customs inspections
Weather events
Natural disasters
Circumstances beyond our reasonable control

Please review our Shipping Policy for additional information.

7. RETURNS & REFUNDS

Due to the personal nature of fragrance and cosmetic products, opened or used products may not be eligible for return .

Damaged or incorrect orders must be reported within the timeframe outlined in our policies.

Refund decisions are made at the discretion of Essence and in accordance with applicable consumer protection laws.

8. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

Logos
Branding
Product names
Designs
Images
Videos
Text
Graphics

is the property of Royal Essence Perfumes or its respective owners and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.

9. USER CONDUCT

You agree not to:

Use the website for unlawful purposes
Interfere with website operations
Attempt unauthorized access to systems or data
Submit false information
Misrepresent your identity

Violation of these terms may result in suspension or termination of access.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Essence shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the applicable product or service.

11. PRODUCT USE

Customers are responsible for reviewing ingredient information and ensuring products are suitable for their personal use.

Essence is not responsible for allergic reactions, sensitivities, or misuse of products.

If irritation occurs, discontinue use immediately and consult a qualified healthcare professional.

12. PRIVACY

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

13. THIRD-PARTY LINKS

This website may contain links to third-party websites.

Essence is not responsible for the content, services, privacy practices, or policies of third-party websites.

14. CHANGES TO THESE TERMS

Essence reserves the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page and become effective immediately upon publication.

15. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.